Fat Beehive’s latest Buzztalk, held in July 2024, saw us try a new format by interviewing Fat Beehive client, the Dogstar Foundation.
Top of mind was a discussion about commissioning a new website (and the need for an interim solution), choosing and integrating new Customer Relationship Management (CRM) software, and the stumbling blocks that can be encountered on the way.
- Sam, CEO at Dogstar, introduces the organisation and talks through how Dogstar are a test and learn organisation, constantly reviewing and iterating the website to facilitate their supporters making donations as easily as possible.
- Matt, Head of Client Partnerships at Fat Beehive, discusses the various CRM software available and how it rates in recent surveys.
- Ash, WordPress Lead at Fat Beehive, takes us through the various approaches to CRM website integration.
- Coleen, Insight, Resource and Compliance Manager at Dogstar, discusses issues to avoid and features to aim for when choosing a CRM package.
We are very grateful to the Dogstar Foundation for trying this new format out with us. It is a great talk, and will have a lot of points in that many charities will recognise and be interested to hear discussed.
We had a great evening which was well attended. We’d love to see you at our next Buzztalk, are keen to hear what subjects you’d like to see covered. For details see www.fatbeehive.com/buzztalks
